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Every team runs the work the same way, even when someone is out

For operations managers who keep the weekly work running across teams and locations. We help you work the AI-first way, with agents that write the weekly review and keep procedures current, and Hivemind, our flagship, holding every rule and exception for each person and AI tool.

Built for COOs, operations managers, office managers, process owners, quality managers, team leads

Your Hivemind Example
ProceduresWork instructions per process, with owner and version
ExceptionsWhat went wrong, the fix, and the rule we made of it
KPIs and targetsWhat we measure, how, and what counts as off track
SuppliersContacts, contracts, lead times and escalation paths
Quality and safetyISO 9001, VCA, the RI&E and the audit calendar

Read by Claude, ChatGPT, Copilot and your agents · within your permissions

Sound familiar

The procedure lives in one person's head

The planner who knows how a rush order works is on holiday. The team guesses, a client waits, and on Monday it gets done a third way.

Every location does it a little differently

The work instruction says one thing, the second site does another, and both think they follow the book. Nobody notices until a client or an auditor does.

The weekly review is a morning of copy and paste

Figures from the planning system, notes from Slack, open actions from last week's minutes. By the time the review is ready, half of it is already old.

Everyone works from the same company

What changes once Hivemind, our flagship, is the knowledge under every AI tool and agent your team uses.

One way of working

Each procedure has one current version, an owner and a history. The team lead, the new starter and their AI tools all read the same steps.

Exceptions become rules

When a problem is solved, the fix goes into the knowledge base. The next team that hits it asks their AI and finds the answer, instead of solving it again.

Audit week without the scramble

Procedures, review dates and owners sit in one place, so preparing for an ISO 9001 audit starts from a list you already have.

See how Hivemind works

Agents that do the work

Agents like these we build with you. Each has a toolbox: what it may read, what it may change, and what waits for a person.

W

Weekly ops review

Every Friday · 15:00

Weekly ops review, every Friday · 15:00: Reads the week's orders and delays, the operations channels and last week's open actions, writes the review with what is off track and who owns it, and posts it to the team.

Read targets, procedures and open actions Knowledge base read
Read the week's orders and delays Your planning system · built for you read
Read the operations channels Slack read
Write the review page Knowledge base write
Post the review to #operations Slack write

5 allowed

P

Procedure keeper

Every Monday · 08:00

Procedure keeper, every Monday · 08:00: Tells the teams that use a changed procedure what changed, and lists the procedures past their review date ahead of the next audit.

Read procedures and their history Knowledge base read
Read the work instructions in SharePoint SharePoint read
Tell a team what changed Slack write
Mark a procedure as reviewed Knowledge base write

2 allowed · 1 waits for a person · 1 does not exist for this agent

Connects today

  • Knowledge base
  • Slack
  • SharePoint

Next to what you already use

  • ERP systems such as AFAS, Exact or SAP Business One
  • Planning tools such as Planday, or a planning board in Excel
  • A quality handbook for ISO 9001 or VCA in SharePoint
  • Task tools such as Monday.com or Trello

A system without a connector yet gets one: we build it as part of Build.

We set it up with you

Implement

We interview the planners, team leads and the people who know the exceptions, and write down how the work really runs.

Automate

A weekly ops review and a procedure keeper that tells teams when their way of working changes.

Build

A connector to your planning or ERP system, so agents read orders, delays and stock from the source.

Learn

Training for team leads: asking their AI for the procedure, recording an exception, writing a clear work instruction.

Questions

Our procedures are Word files on SharePoint. Do we rewrite them all?

No. Hivemind reads SharePoint documents when a question needs them, so the Word files can stay. We move the procedures you use every week into the knowledge base, with an owner and a review date, so people and AI tools read one current version.

What happens when a procedure changes?

The owner edits it, and the history shows what changed, who changed it and when. Every AI tool reads the new version from that moment. The procedure keeper tells the teams who use it, once you approve the message.

Can each location keep its own way of working?

Where it makes sense, yes. You write the shared steps once and add a part per location where the work truly differs. Because the differences are written down, you can see them side by side and decide which ones stay.

Put your team ahead with AI