The know-how of your best operators, on every shift
For manufacturers and food producers where the real knowledge sits with a few senior operators, planners and the quality manager. We help you work the AI-first way, with agents that draft complaint replies and check audit readiness, and Hivemind, our flagship, holding work instructions for every shift.
Built for factories, production companies, food producers
Read by Claude, ChatGPT, Copilot and your agents · within your permissions
Sound familiar
The fix for line 3 lives in one operator's head
When the filler jams at full speed, your most senior operator knows the setting that solves it. When they are on holiday, the night shift waits for maintenance and the order ships late.
Audit week means digging through folders
The auditor asks for last year's mock recall, the training records and the allergen changeover check. The quality manager spends days pulling the right versions from shared drives and old emails.
Every complaint is answered from scratch
A customer sends photos of a defect and wants an 8D within ten working days. Nobody can quickly find how the same defect was solved two years ago.
Everyone works from the same company
What changes once Hivemind, our flagship, is the knowledge under every AI tool and agent your team uses.
One version of every instruction
Operators, planners and the quality team ask about a changeover or a setting and get the same answer, with the reason behind each step.
Audit evidence ready to hand
Procedures, training records and past findings are kept together, so the audit pack becomes a question to your AI instead of a week of searching.
New shift leaders up to speed
A new shift leader asks which customer needs extra checks or how the night handover works, and gets the answer your senior people would give.
Agents that do the work
Agents like these we build with you. Each has a toolbox: what it may read, what it may change, and what waits for a person.
Complaint first draft
Every morning · for new complaints in the quality inbox
Complaint first draft, every morning · for new complaints in the quality inbox: Reads each new customer complaint, finds similar past cases and drafts the 8D with containment and likely root causes for the quality manager.
4 allowed · 1 waits for a person
Audit readiness check
First Monday of every month
Audit readiness check, first Monday of every month: Checks which procedures, HACCP reviews, supplier certificates and training records are overdue and posts the list in the quality channel.
3 allowed · 1 does not exist for this agent
Connects today
- Knowledge base
- Gmail
- Files
- Slack
Next to what you already use
- ERP systems such as Exact, AFAS, Isah or Ridder iQ
- Maintenance software such as Ultimo
- Quality and HACCP records in Excel and shared drives
- Microsoft 365 or Google Workspace
A system without a connector yet gets one: we build it as part of Build.
We set it up with you
Implement
We interview your planners, shift leaders and quality manager and turn what they know into the knowledge base
Automate
Agents for complaint drafts, audit readiness and supplier certificate checks
Build
A tablet app at the line where operators ask how a changeover runs and log what they fixed
Learn
Training for planners and quality staff on asking good questions and checking AI answers against the spec
Questions
Our recipes and specs are confidential. Who can see them?
Your knowledge base belongs to your company alone and is never shared with other customers. You decide who is invited and who may edit, and you can mark sensitive files such as recipes confidential. Each AI tool reads it on behalf of the person using it.
Do operators on the floor need a laptop?
No. Anyone with an AI app on a phone, or a shared screen at the line, can ask questions. A sensible start is planners, shift leaders and the quality team. The floor follows once the work instructions are in and checked.
Does this replace our ERP or quality system?
No. Your ERP stays the place for orders, stock and batches. Hivemind holds the know-how around it: why things are done, how faults are fixed, what was agreed with which customer. If an agent needs ERP data, we build that link for you.