# Every team runs the work the same way, even when someone is out. > Procedures, exceptions and the weekly review, the same for every team and every AI tool. Source: https://dienox.com/solutions/operations Last updated: 2026-10-11 For operations managers who keep the weekly work running across teams and locations. We help you work the AI-first way, with agents that write the weekly review and keep procedures current, and Hivemind, our flagship, holding every rule and exception for each person and AI tool. **Built for** COOs, operations managers, office managers, process owners, quality managers, team leads [Join the beta](https://dienox.com/beta) [Talk to us](https://dienox.com/contact) ## Sound familiar. ### The procedure lives in one person's head. The planner who knows how a rush order works is on holiday. The team guesses, a client waits, and on Monday it gets done a third way. ### Every location does it a little differently. The work instruction says one thing, the second site does another, and both think they follow the book. Nobody notices until a client or an auditor does. ### The weekly review is a morning of copy and paste. Figures from the planning system, notes from Slack, open actions from last week's minutes. By the time the review is ready, half of it is already old. [Start with the product **Use Hivemind.** Your team's knowledge in every AI tool it already uses, from this week. Set it up yourself, with the beta. Meet Hivemind](https://dienox.com/hivemind) [Enterprise Problem Solving **Work with us.** We find the problems, show the solution, build the agents and train your people. With agentic AI, on Hivemind. Book a call](https://dienox.com/contact) ## Everyone works from the same company. What changes once Hivemind, our flagship, is the knowledge under every AI tool and agent your team uses. ### One way of working. Each procedure has one current version, an owner and a history. The team lead, the new starter and their AI tools all read the same steps. ### Exceptions become rules. When a problem is solved, the fix goes into the knowledge base. The next team that hits it asks their AI and finds the answer, instead of solving it again. ### Audit week without the scramble. Procedures, review dates and owners sit in one place, so preparing for an ISO 9001 audit starts from a list you already have. [See how Hivemind works](https://dienox.com/hivemind) ## Agents that do the work. Agents like these we build with you. Each has a toolbox: what it may read, what it may change, and what waits for a person. **Weekly ops review, every Friday · 15:00:** Reads the week's orders and delays, the operations channels and last week's open actions, writes the review with what is off track and who owns it, and posts it to the team. **Procedure keeper, every Monday · 08:00:** Tells the teams that use a changed procedure what changed, and lists the procedures past their review date ahead of the next audit. Connects today - Knowledge base - Slack - SharePoint Next to what you already use - ERP systems such as AFAS, Exact or SAP Business One - Planning tools such as Planday, or a planning board in Excel - A quality handbook for ISO 9001 or VCA in SharePoint - Task tools such as Monday.com or Trello A system without a connector yet gets one: we build it as part of Build. ## We set it up with you. ### [Implement](https://dienox.com/services/implement). We interview the planners, team leads and the people who know the exceptions, and write down how the work really runs. ### [Automate](https://dienox.com/services/automate). A weekly ops review and a procedure keeper that tells teams when their way of working changes. ### [Build](https://dienox.com/services/build). A connector to your planning or ERP system, so agents read orders, delays and stock from the source. ### [Learn](https://dienox.com/learn). Training for team leads: asking their AI for the procedure, recording an exception, writing a clear work instruction. ## Questions. ### Our procedures are Word files on SharePoint. Do we rewrite them all? No. Hivemind reads SharePoint documents when a question needs them, so the Word files can stay. We move the procedures you use every week into the knowledge base, with an owner and a review date, so people and AI tools read one current version. ### What happens when a procedure changes? The owner edits it, and the history shows what changed, who changed it and when. Every AI tool reads the new version from that moment. The procedure keeper tells the teams who use it, once you approve the message. ### Can each location keep its own way of working? Where it makes sense, yes. You write the shared steps once and add a part per location where the work truly differs. Because the differences are written down, you can see them side by side and decide which ones stay. ## More roles. [Sales and business development Sales directors, account managers, business developers, bid and tender managers Every client's history, your prices and your best proposals, in every salesperson's AI See the page](https://dienox.com/solutions/sales) [Marketing and brand Marketing managers, brand managers, content marketers, email marketers, and their agencies and freelancers Your brand, tone and approved claims in every AI tool, and the weekly numbers on Monday See the page](https://dienox.com/solutions/marketing) [Finance CFOs, financial controllers, bookkeepers, finance managers, office managers who run the books Missing invoices found, the payment run prepared and the close the same every month See the page](https://dienox.com/solutions/finance) [All solutions](https://dienox.com/solutions) ## Put your team ahead with AI. [Join the beta](https://dienox.com/beta) [Talk to us](https://dienox.com/contact)