# The know-how of your best operators, on every shift.

> Specs, work instructions and audit evidence in one place, for the office and the floor.

Source: https://dienox.com/solutions/manufacturing  
Last updated: 2026-10-11

For manufacturers and food producers where the real knowledge sits with a few senior operators, planners and the quality manager. We help you work the AI-first way, with agents that draft complaint replies and check audit readiness, and Hivemind, our flagship, holding work instructions for every shift.

**Built for** factories, production companies, food producers

[Join the beta](https://dienox.com/beta) [Talk to us](https://dienox.com/contact)

## Sound familiar.

### The fix for line 3 lives in one operator's head.

When the filler jams at full speed, your most senior operator knows the setting that solves it. When they are on holiday, the night shift waits for maintenance and the order ships late.

### Audit week means digging through folders.

The auditor asks for last year's mock recall, the training records and the allergen changeover check. The quality manager spends days pulling the right versions from shared drives and old emails.

### Every complaint is answered from scratch.

A customer sends photos of a defect and wants an 8D within ten working days. Nobody can quickly find how the same defect was solved two years ago.

[Start with the product **Use Hivemind.** Your team's knowledge in every AI tool it already uses, from this week. Set it up yourself, with the beta. Meet Hivemind](https://dienox.com/hivemind) [Enterprise Problem Solving **Work with us.** We find the problems, show the solution, build the agents and train your people. With agentic AI, on Hivemind. Book a call](https://dienox.com/contact)

## Everyone works from the same company.

What changes once Hivemind, our flagship, is the knowledge under every AI tool and agent your team uses.

### One version of every instruction.

Operators, planners and the quality team ask about a changeover or a setting and get the same answer, with the reason behind each step.

### Audit evidence ready to hand.

Procedures, training records and past findings are kept together, so the audit pack becomes a question to your AI instead of a week of searching.

### New shift leaders up to speed.

A new shift leader asks which customer needs extra checks or how the night handover works, and gets the answer your senior people would give.

[See how Hivemind works](https://dienox.com/hivemind)

## Agents that do the work.

Agents like these we build with you. Each has a toolbox: what it may read, what it may change, and what waits for a person.

**Complaint first draft, every morning · for new complaints in the quality inbox:** Reads each new customer complaint, finds similar past cases and drafts the 8D with containment and likely root causes for the quality manager.

**Audit readiness check, first Monday of every month:** Checks which procedures, HACCP reviews, supplier certificates and training records are overdue and posts the list in the quality channel.

Connects today

- Knowledge base
- Gmail
- Files
- Slack

Next to what you already use

- ERP systems such as Exact, AFAS, Isah or Ridder iQ
- Maintenance software such as Ultimo
- Quality and HACCP records in Excel and shared drives
- Microsoft 365 or Google Workspace

A system without a connector yet gets one: we build it as part of Build.

## We set it up with you.

### [Implement](https://dienox.com/services/implement).

We interview your planners, shift leaders and quality manager and turn what they know into the knowledge base

### [Automate](https://dienox.com/services/automate).

Agents for complaint drafts, audit readiness and supplier certificate checks

### [Build](https://dienox.com/services/build).

A tablet app at the line where operators ask how a changeover runs and log what they fixed

### [Learn](https://dienox.com/learn).

Training for planners and quality staff on asking good questions and checking AI answers against the spec

## Questions.

### Our recipes and specs are confidential. Who can see them?

Your knowledge base belongs to your company alone and is never shared with other customers. You decide who is invited and who may edit, and you can mark sensitive files such as recipes confidential. Each AI tool reads it on behalf of the person using it.

### Do operators on the floor need a laptop?

No. Anyone with an AI app on a phone, or a shared screen at the line, can ask questions. A sensible start is planners, shift leaders and the quality team. The floor follows once the work instructions are in and checked.

### Does this replace our ERP or quality system?

No. Your ERP stays the place for orders, stock and batches. Hivemind holds the know-how around it: why things are done, how faults are fixed, what was agreed with which customer. If an agent needs ERP data, we build that link for you.

## More in Makers and B2B.

[Wholesale and distribution Wholesalers, importers, distributors Supplier terms, customer prices and product answers your whole sales desk can find See the page](https://dienox.com/solutions/wholesale) [B2B product companies Companies selling a product to other businesses Product answers, tender texts and customer history your sales and support teams share See the page](https://dienox.com/solutions/b2b-products) [Machine and equipment builders Rides and attractions, stage technology, special machines Every machine you built keeps its full story, from first sketch to year twenty See the page](https://dienox.com/solutions/equipment-builders)

[All solutions](https://dienox.com/solutions)

## Put your team ahead with AI.

[Join the beta](https://dienox.com/beta) [Talk to us](https://dienox.com/contact)