# The formula runs the same in every location, from one handbook.

> One handbook every franchisee and store manager can ask, and every store visit on record.

Source: https://dienox.com/solutions/franchise  
Last updated: 2026-10-11

For franchisors and multi-site chains where the formula lives in a handbook few people open. We help you work the AI-first way, with agents that write visit reports and check open actions, and Hivemind, our flagship, as the handbook every franchisee, store manager and AI tool can ask.

**Built for** franchises, chains, multi-site businesses

[Join the beta](https://dienox.com/beta) [Talk to us](https://dienox.com/contact)

## Sound familiar.

### The handbook is 200 pages and nobody opens it.

Franchisees call the area manager about things that are in chapter 7. The area manager answers from memory, and two stores end up doing it two ways.

### Visit reports end up in an inbox.

The field consultant writes a good report, sends it as a PDF and the actions fade. Three months later the same issues are back, and nobody can show what was agreed.

### A handbook change has to reach every store.

A new procedure or a new supplier goes out by email. Some stores read it, some don't, and head office wants to know who was told what and when.

[Start with the product **Use Hivemind.** Your team's knowledge in every AI tool it already uses, from this week. Set it up yourself, with the beta. Meet Hivemind](https://dienox.com/hivemind) [Enterprise Problem Solving **Work with us.** We find the problems, show the solution, build the agents and train your people. With agentic AI, on Hivemind. Book a call](https://dienox.com/contact)

## Everyone works from the same company.

What changes once Hivemind, our flagship, is the knowledge under every AI tool and agent your team uses.

### The handbook answers back.

Franchisees and store managers ask their AI how something should be done and get the answer from the current handbook and brand standards.

### Visits that lead somewhere.

Every visit report, score and open action is kept per location, so the next visit starts where the last one ended.

### Changes reach every store at once.

When head office updates a procedure, every AI tool in every store answers with the new version from that moment on.

[See how Hivemind works](https://dienox.com/hivemind)

## Agents that do the work.

Agents like these we build with you. Each has a toolbox: what it may read, what it may change, and what waits for a person.

**Visit report, every evening · after each store visit:** Turns the field consultant's notes and photos into a visit report with scores and actions, and drafts the email to the franchisee.

**Open actions check, every Monday at 8:00:** Lists visit actions that are past their date per location and posts them for each area manager, with the store's recent sales next to them.

Connects today

- Knowledge base
- Files
- Gmail
- Slack

Next to what you already use

- Point of sale and back office systems per store
- Audit and checklist apps for store visits
- Intranets or franchise portals in SharePoint
- Accounting such as Exact or AFAS per franchisee

A system without a connector yet gets one: we build it as part of Build.

## We set it up with you.

### [Implement](https://dienox.com/services/implement).

We turn your handbook, brand standards and visit history into a knowledge base every location can ask

### [Automate](https://dienox.com/services/automate).

Agents for visit reports, overdue actions and the questions franchisees send head office

### [Build](https://dienox.com/services/build).

A store visit app for field consultants that scores against your brand standards and writes the report

### [Learn](https://dienox.com/learn).

Training for franchisees and store managers on asking about the formula, and for head office on keeping it current

## Questions.

### Can franchisees see each other's results?

You decide who gets access. Store results and visit reports can be marked confidential, while the handbook and brand standards stay open to all locations. Your knowledge base is yours alone and is never shared with other customers.

### Our handbook is a PDF. Is that enough to start?

Yes. We start from your handbook, brand book and past visit reports, then interview your area managers about what is missing from them. That is often where the real formula lives. We write it up, your team checks it, and every AI tool can answer from it.

### Do franchisees have to change the tools they use?

No. Each franchisee uses the AI tool they like, such as ChatGPT, Claude or Copilot, and connects it to your knowledge base. Their own till, accounting and planning stay as they are. Head office keeps the knowledge base current, so every store gets each change.

## More in Commerce and hospitality.

[E-commerce and D2C brands Online shops, direct-to-consumer brands Brand voice, product facts and Klaviyo learnings your whole team and its AI share See the page](https://dienox.com/solutions/ecommerce) [Hospitality and restaurant groups Restaurants, hotels, catering Recipes, allergens, house rules and event details every location and new hire can ask See the page](https://dienox.com/solutions/hospitality) [Fitness and leisure chains Gyms, studios, leisure parks Club procedures, membership rules and safety steps every location and front desk shares See the page](https://dienox.com/solutions/fitness)

[All solutions](https://dienox.com/solutions)

## Put your team ahead with AI.

[Join the beta](https://dienox.com/beta) [Talk to us](https://dienox.com/contact)